Faq - everything you need to know

An electric e-bike is a bicycle fitted with a battery-powered motor that assists your pedalling. It makes riding easier, faster, and more enjoyable—especially on hills, longer rides, or when carrying passengers or gear.

No. RatKat e-bikes comply with Australian e-bike regulations, meaning no licence, registration, or insurance is required when used legally.

RatKat e-bikes provide pedal assistance up to the legal limit of 25km/h. Some models may include private-property or off-road modes—check individual model specs.

Range depends on rider weight, terrain, assist level, and riding style. On average, RatKat e-bikes can travel 40–80km per charge.

Most RatKat batteries take 4–6 hours to fully charge from empty using a standard power outlet.

Yes. You can pedal normally with or without motor assistance. The motor simply gives you extra power when you want it.

Absolutely. RatKat e-bikes are designed to handle steep hills and longer inclines with ease, making them perfect for both urban and coastal riding.

Depending on the model, RatKat e-bikes are built to carry up to 180–200kg, making them suitable for riders, passengers, and cargo.

Yes. Selected RatKat models are designed to carry 1–2 passengers safely. Always check the model’s weight limit and passenger setup before riding.

RatKat e-bikes are water-resistant and safe to ride in rain and wet conditions. However, they should not be submerged in water or pressure-washed.

With proper care, RatKat lithium batteries typically last 3–5 years or 500–1,000 charge cycles.

Very little. Charging a RatKat e-bike usually costs just a few cents per charge, making it far cheaper than fuel or public transport.

Maintenance is similar to a standard bike—brakes, tyres, and chain—plus basic battery care. Regular servicing helps keep your e-bike running smoothly.

Yes. RatKat e-bikes are easy to ride, stable, and user-friendly—perfect for beginners, commuters, and experienced riders alike.

RatKat e-bikes arrive mostly assembled. Minor setup (such as handlebars or pedals) may be required. Assembly instructions are included.

Yes. RatKat e-bikes come with a manufacturer’s warranty covering the frame, motor, and battery (terms vary by model—see warranty page for details).

You can ride on roads, bike paths, and shared paths where standard bicycles are permitted, as long as you follow local laws.

RatKat e-bikes are built to be tough, stylish, and practical, combining modern design with powerful performance—perfect for everyday riding or making a statement.